Rug Care

Stains happen quickly - all the more important that you know how to clean your rug. In addition to the basics of rug cleaning, it is important to pay attention to the material: If you want to clean a wool rug, you have to proceed differently than with synthetic fibre designs. We show you how to clean and care for your rug and how to remove stains.


  • How to Care for Your Rug: the Basics
  • How to Remove Stains: Rug Cleaners & Home Remedies
  • Rug Materials: How to Clean Your Rug

      How to Care for Your Rug: the Basics

      Let's start with basic rug care, which can be divided into two categories: the basic and deep cleaning of your rug.

      1) Basic Cleaning (Vacuum regularly)

      How often you vacuum your rug depends on its condition and use. If it is in a heavily used room, such as the hallway, dining or living area, we recommend daily vacuuming. In the bedroom, once a week is sufficient. Remember to clean the back of the rug as well. In case of acute dirt, you can of course vacuum more often. If you suffer from allergies, there are a few special things you should consider when vacuuming. You can read more about this in our blog article on rugs for allergy sufferers. Also you can find more information about the different rug materials below.

      Knocking, dusting & airing out

      Ideally, you should beat out your rugs once a year. This will remove deeper dirt. It is best to use a rug beater. Then let your rug air out in the fresh air to remove unpleasant odours. Please note: rugs made of viscose are excluded from this procedure, as these designs are particularly sensitive. Beating them out can damage the structure of the fibres.

      2) Deep Cleaning

      We recommend to get your rug cleaned by a professional every three to five years. If your rug is washable according to the manufacturer, you can also clean it yourself. Whether you wash it in the washing machine or by hand, we have summarised the best way to do it in our rug washing blog article. Tip: If you can't wash your rug, you can get it clean again with a cleaner.

      Cleaning High Pile Rugs

      Because of their long fibres and airy structure, dirt and dust settle more quickly in high-pile rugs than in flat-woven designs. Regular cleaning and care is therefore particularly important here. How to do it:

      • Better safe than sorry: do not place your shaggy rug in heavily frequented rooms such as the dining room or kitchen.
      • Vacuum your shaggy rug thoroughly at least once a week to keep it nice and fluffy. Be gentle and do not use a rotating brush vacuum.
      • If heavy furniture is placed on your rug, its pile may become flattened after a while. To prevent this, we recommend that you rotate your rug regularly. If the pile of your shaggy is no longer fluffy, you can straighten it up again with a natural brush. Brush against the grain. A steam cleaner can also help. However, to avoid damaging your rug, we recommend having it cleaned by a professional.

        How to Remove Stains: Rug Cleaner & Home Remedies

        To remove stains from your rugs, we recommend that you always have a rug cleaner at home. The cleaners are specially formulated for use on rugs with their powerful formula and are therefore particularly gentle on colours and fabrics. The special applicators and brushes also make the stain solution effective and gentle on your rug. Whether you want to remove coffee stains, grease has landed on your rug or you need to remove red wine stains - a rug cleaner is your saviour in need.

        Tip: Always make sure the rug cleaner is suitable for your rug before using it. Designs made of viscose, silk, velvet or corduroy are particularly sensitive. It is better to take these rugs to a textile rug cleaner.

        Cleaning Rugs with Home Remedies

        You don't have a rug cleaner at your house? Home remedies are often used for stains. However, their effectiveness depends on the material of your rug and the type of stain, so they don't always help. We therefore recommend that you treat the stain with a rug cleaner or have it cleaned by a professional.

        Tip: Many stains can be pretreated with a little mineral water. Simply pour a little water on the stain. Then dab it away carefully with a cloth. Use a rug cleaner if the stain is still visible. Do not use mineral water on water-sensitive designs made of viscose or lyocell.

        Cleaning Rugs with Home Remedies: 3 Tips

        • Handle quickly: Removing old stains from a rug is much more difficult than fresh stains.
        • Dab instead of rubbing: To avoid working the stain deeper into the fabric, we recommend that you dab - not rub - when removing stains. Also, always work from the outside in.
        • Use a colourfast cloth: This will prevent discolouration on your rug. Be sure to test the cloth and home remedy on an inconspicuous area first.

        Rug Materials: How to Clean Your Rug

        Every rug needs different care. It is therefore important that you know your rug well and know what material it is made of. You can easily find this out by looking at the label on the back of the rug.

        Click here for the materials:

        • Cleaning Jute and Sisal Rugs
        • Cleaning Wool Rugs
        • Cleaning Cotton Rugs
        • Cleaning a Rug made of Viscose & Lyocell
        • Cleaning Rugs made of Synthetic Fibres
        • Cleaning Mixed Fabrics

        Cleaning Wool Rugs:

        Rugs have been made of wool for thousands of years - and not without reason, of course: its unique properties make this natural fibre the perfect basis for rugs. And this is how your wool rug keeps its shine:

        • Wool rugs lose fibres when new and during use. This is not a defect, but a natural characteristic of the wool fibre. Vacuum your wool rug regularly to prevent the rug from fluffing. Do not use a rotating brush so as not to further promote fibre loss.
        • Treat stains on your wool rug immediately with a professional rug cleaner.
        • After cleaning, allow your wool rug to dry in accordance with the product. Lay it out flat to prevent deformation. Do not use direct heat or a dryer.
        • Wool rugs do not tolerate rough mechanical cleaning. It is therefore better to take your rug to a professional rug cleaner every one to three years to keep it fresh.

           Cleaning Jute Rugs:

          Rugs made of jute and of sisal are particularly robust and create a cosy ambience in your home with their timeless look. To keep it that way for a long time, here are 4 tips on how to keep your rug clean.

          • Vacuum your rug regularly, beat it out and let it air out to remove coarse dirt and neutralise odours.
          • Jute rugs and sisal rugs do not like moisture. Therefore, use little or no water if you want to clean your rug yourself.
          • Gently pick up stains and liquids with a cloth and use a professional rug cleaner to remove the stains.
          • Have your rug cleaned by a professional rug cleaner every one to three years.

              Cleaning Cotton Rugs

              Many of our cotton designs can be machine washed. Washable rugs are especially practical for children's rooms. To find out if your cotton rug is hand or machine washable, check the cleaning instructions on the rug label. If you're unsure, we recommend professional rug cleaning.

              How to Clean Cotton Rugs

              • Vacuum your rug regularly to remove coarse dirt. Do not use a rotating brush vacuum on high pile cotton carpets.
              • Cotton rugs are not too sensitive to water compared to jute, sisal or viscose designs. Nevertheless, absorb liquids as quickly as possible with a cloth. Allow the wet area to dry thoroughly.
              • Remove stains from your rugs with a professional rug cleaner.
              • Have your rug cleaned by a professional rug cleaner every one to three years.

              Cleaning Washable Cotton Rugs

              • Wash your rug according to the manufacturer's cleaning instructions every one to five years, depending on the level of soiling. Strictly adhere to the specified temperature, wash cycle and detergent. To find out how to wash your rug, read our rug washing blog article.
              • Dry your rug properly after washing. Lay it out flat and give it enough time to dry completely.
              • If your rug is very large, we recommend that you do not wash it yourself to prevent damage to your machine and the rug. Instead, take these rugs to a professional rug cleaner.

              Cleaning Rugs made of Viscose & Lyocell

              Rugs made of viscose as well as models made of lyocell are very sensitive and should therefore be treated gently. With these designs, we recommend that you first and foremost have your rug cleaned by a professional. Want to clean your rug yourself? Here are 3 tips:

              • Viscose rugs lose fibres when new and during use, which is why we recommend you vacuum your rug at least once a week. Linting is not a defect, but a natural property of the fibre. Do not use a rotating brush vacuum cleaner and always vacuum in the direction of sweep. You can determine this by stroking the rug with your hand and making sure the pile feels soft.
              • Rugs made of viscose and lyocell are very sensitive to water. If you want to remove superficial dirt or stains yourself, we recommend that you use little or no water. Otherwise, your rug may become unattractively deformed or water stained. Tip: Use a special rug cleaner that is suitable for viscose and lyocell. When removing stains, be careful not to use a hard brush. We recommend a soft brush with natural bristles.
              • Have your rug cleaned by a professional rug cleaner every one to three years. If there are stains on your lyocell or viscose rug, it is best to have it cleaned by a professional immediately.

              Cleaning Rugs made of Synthetic Fibres

              Synthetic fibre rugs are hard-wearing and easy to clean. The fibres of these designs are very easy to handle and therefore usually do not need any special treatment. Find out how to clean your Synthetic fibre rug here:

              • Vacuum your rug regularly, beat it out and let it air out to remove odours, bacteria & co.

              • Rugs made of synthetic fibres do not like direct heat from irons, heaters, dryers or hair dryers.

              • Synthetic fibre rugs have a moisture-repellent structure. Nevertheless, do not use too much water when cleaning your rug. Do not use a washing machine unless the rug manufacturer says you can wash it.

              • Gently wipe up liquids with a cloth and treat stains with a special rug cleaner.

              • Have your rug cleaned by a professional rug cleaner every one to three years.

              Cleaning Mixed Fabrics

              If you have a rug made of mixed fibres (e.g. wool and polyester), we always recommend that you follow the cleaning instructions. Take your rug to a professional rug cleaner if you are unsure.

              Conclusion: These Tips will Keep Your Rug Fresh